Programme & PMO
Governance, planning, risk, budget and vendor coordination.
03 · International programme leadership
Programmes that land, from one site to 45 countries
Programme leadership, business analysis, testing and change management for multi-site and multi-country initiatives, in English, French or Arabic.
Overview
Programme leadership from a single site to roll-outs across dozens of countries: governance, business analysis, testing and change management, in English, French or Arabic.
Our consultants have led payment programmes rolled out in 45 countries, a logistics application deployed to 32 plants and a 25-application overhaul in asset management. We bring that discipline to your programme, with the engineering centre behind us when you need to build.
Up to 45 countries in one roll-out
The challenge
Where large programmes slip
- Governance on paper, but decisions made nowhere.
- A roll-out plan that ignores local constraints, languages and working weeks.
- Testing compressed at the end, defects found by users.
- A system installed but not adopted.
Our answer
How we lead
Clear committees and KPIs from week one, a wave-based roll-out with a pilot site, testing planned with the business from the start, and a key-user network trained in each country before go-live.
Talk to an expertCapabilities
What we deliver.
Programme and PMO leadership · Multi-country roll-outs · Business analysis · Testing and change management
Multi-country roll-outs
Pilot, waves, local acceptance and go/no-go, country by country.
Business analysis
Workshops, requirements, process maps and prioritised backlogs.
Testing & acceptance
Test strategy, user acceptance campaigns and defect tracking.
Change & training
Training plans, key users and adoption metrics.
Run & releases
Release management and operations, including with offshore teams.
Consulting services
Four services, from first workshop to last go-live.
Each one can be run on its own, or combined into a full programme with our engineering and AI teams.
Programme leadership & PMO
Governance, planning, risks, budget and vendors, under one lead.
Multi-country roll-outs
One system, many countries or sites, the same go-live discipline.
Business analysis
Needs your teams recognise and your vendors can build.
Testing & change management
Tested by the business, adopted by the people who use it.
Profiles
The people you can bring in.
Roles our consultants have held in global groups, available on a mission or inside your teams, on site or remotely.
Programme director
Multi-team, multi-vendor programmes.
PMO lead
Planning, risks, budget and reporting.
Roll-out manager
Waves, countries, go/no-go.
Business analyst
Workshops, requirements, backlog.
Test manager
Strategy, campaigns, sign-off.
Change & training lead
Key users, training, adoption.
Methods and tools
ScrumV-modelJiraConfluenceAzure DevOpsMS ProjectSharePoint
Sectors we have led programmes in
- Banking & asset management
- Credit insurance
- Payments & employee benefits
- Automotive & logistics
- Telecoms
Programmes
Programmes our consultants have led.
Roles held inside global groups, some before HLA Consulting was founded.
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Edenred
2021 – 2023
45 countries
General Project Manager · Payments & employee benefits
Smarter, Plasticless, Edenred+ and SCA projects built and rolled out in 45 countries: delivery, KPIs, committees, coordination of product, API, .NET, architecture and security teams.
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Allianz Trade
2023 – 2025
Multi-region
Roll-out Manager · Credit insurance & surety
Applications (New Avalis, ATO, DataHub) rolled out across several group regions: requirements, workshops, test strategy, change management and training.
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Stellantis
2018 – 2021 · pre-2019
32 plants
Project Manager · Automotive & logistics
Truck-loading optimisation application deployed to 32 plants: operations run with a team in India, releases, key-user network.
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CIC – Euro Information
2015 – 2018 · pre-2019
25 applications
Business analysis lead · Banking & asset management
Overhaul of the asset-management front-office systems: 25 applications, 2,000+ funds, over €50bn in assets.
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Orange
2015 · pre-2019
.NET
Software engineer · Telecoms
Maintenance of a data-centre management application (.NET).
Europe and the Gulf
Plans built on real calendars.
Two working weeks, lunar holidays, reduced hours during Ramadan in the Gulf: we plan committees, cut-overs and go-lives around them from day one.
Read: rolling out one system in many countries
France
Tunisia
Qatar
Oman
7 h shared business hours across France, Tunisia, Qatar and Oman, Monday to Thursday.
Approach
Five steps, visible progress at each one.
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01
Scope & requirements
Business workshops, specifications, prioritisation.
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02
Governance
Committees, KPIs, resource plan and budget tracking.
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03
Delivery leadership
Coordinating product, development, architecture and security teams.
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04
Testing & acceptance
Test strategy, user acceptance, defect tracking.
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05
Roll-out & change
Training, key-user network, deployment by site or by country.
Benefits
What changes for you.
Decisions, on time
Committees that decide, KPIs that everyone reads.
Local reality, global plan
Languages, time zones and working weeks built into the plan.
Adoption, not installation
Key users trained and measured in every site.
- countries covered by a single roll-out
- 45
- Edenred programme
- plants running the same application
- 32
- Stellantis programme
- applications in one systems overhaul
- 25
- CIC – Euro Information
In waves: a pilot country, then groups of countries with similar constraints. Each site has trained key users, a local acceptance phase and a go/no-go decision. Our consultants have run this model across 45 countries for one programme and 32 plants for another.
Yes. Programme leaders, business analysts and test leads join your governance, on site or remotely, and report through your committees and tools.
Both, depending on context and organisational maturity. Our consultants have run programmes in Scrum and in V-model, with Jira, Confluence, Azure DevOps, MS Project or SharePoint.
Yes. Our engineering team has shipped seven products for clients in Qatar and Oman, including a bilingual Arabic–English e-learning platform delivered in batches over three years. We work in English, French and Arabic, and plan our rituals around both the European and the Gulf working weeks.
Yes. One point of contact can scope the project, have our centre build it, add an AI solution where it makes sense, then lead the roll-out, across several countries if needed. You can also use a single practice on its own.
Europe · Gulf · North Africa
Let’s map your next programme.
Tell us where you want to go. A senior consultant answers, in English, French or Arabic, with a first view of scope, team and timeline.